Getting Down to Social Business: Improving the Customer Experience by Improving the Company's Ability Meet Growing ExpectationsThis year’s them is centered on helping SMBs transition from using social media tools to being strategic social businesses. This year the programming for general session will be focused on small and mid-size businesses. Including subjects on, Marketing Automation, CRM, Content and how to use them to engage social customers.Speakers include:The Bullpen Group (Paul Greenberg, Esteban Kolsky, Denis Pombriant, Brent Leary) Jon Ferrara of Nimble Jeff Nolan of Get Satisfaction Rick Burnes of HubSpot) Anita Campbell of SmallBizTrends.com Ramon Ray of SmallBizTechnology.com Robin Carey of Social Media Today Questions about registration and attendance contact: Caitlin 404.808.0108 Interested in Sponsorship? Space still open, please contact: Caitlin 404.808.0108 Getting Down to Social Business 0.00